Angela Rippon, Gloria Hunniford and Julia Somerville meet people who have all found ways to reduce what they had previously paid - including a man so shocked by how much he's been able to knock off his water bills that he's determined to help his neighbours do the same.

The team also look at the serial switchers whose latest supplier's credit checks had unexpected consequences and one family's battle to claim back the care costs that they may never have needed to pay.

Julia Somerville, Gloria Hunniford and Angela Rippon meet viewers whose purchases have had an unwelcome sting, including homeowners desperate to know why their homes have flooded. Is it simply bad weather to blame - or could the new developments nearby be a factor too?

The team also speak to customers who all say a company that fixes broken phone screens isn't all it's cracked up to be and examine why collecting commemorative coins isn't necessarily the investment you might think.