In this episode, the apprentices get hands-on with a crocodile for the very first time; a rescued street dog from Thailand who is a huge hit on social media is reunited with his owners; deputy manager Ross checks in a shipment of 300 creepy crawlies; supervisor Kayleigh gives vital medication to a pair of asthmatic cats; a worried owner waits to collect her horse from Australia; and animal health officer Stu brings in two hairless dogs.

In this edition, the team have their hands full dealing with 96 alpacas from New Zealand, and a stowaway hermit crab finds itself a long way from home. A large shipment of 50 birds whose flight to the Caribbean has been delayed need to stay overnight, two cats arrive from down under with interesting names, and a little dog from China raises alarm bells with the staff when its paperwork doesn't check out.