The team search for Ethan Sawyer, a high school student who goes missing from his home. As the investigation progresses the team discover that behind the seemingly idyllic life Ethan is leading, lies a world of wild teenage parties and a faltering relationship with his girlfriend.

Jack and the team look into the sudden disappearance of a respected firefighter, who doesn't make it home one night after saving the life of a fellow firefighter in a massive blaze.