A string of bad reviews has left Sean's hotel floundering.

Chris and Jonathan bought this crumbling historic building with their hearts rather than their heads, and are now starting to realise the mammoth task before them. Can Alex reverse decades of ugly decor, teach her hosts to clear the clutter, erase the oppressive red and herald a more glamorous, curated look?

The Hotel Inspector heads to Colliters Brook Farm near Bristol, to try to make sense of owner Richard's struggling business which was derailed after a planning application was turned down.

Alex steps in to try to convince a generous hotelier to pass on the price of luxury to her customers.

Alex comes to the aid of some first-time hoteliers who are converting the rooms above their craft-beer bar into a hotel, as well as wanting to add a tapas bar and a chicken shop!