Tony tries to take a vacation but is thwarted at every turn. Meanwhile, Karsten complicates plans for an infrastructure conference.

When a report finds a tunnel project unviable, a new business case must be made. Nat wants to fire an inept employee. Amy tries to be a barista.

Tony tries to stay out of a planning dispute. Meanwhile, Rhonda wants to raise the department's online presence through social media.

After months of work on a large project, Tony gets a request from Jim. Rhonda nominates Nat to be a conference keynote speaker.

When the Government announces 'Education Nation' it is met with rapturous praise. Only one problem - no one knows what it is. Nat is tasked with handling a Freedom of Information request.

Tony and his team are forced to justify why a new foreshore park now seems to have very little park. Nat is desperate for a parcel to arrive and the entire office gets caught up in Healthy Heart Week.

After years of meticulous planning nothing can prevent a major tunneling project getting started. Except Rhonda. Meanwhile Nat makes the fatal mistake of asking HR for help.

It's a new year and Tony is determined to focus on big things. Unfortunately, small things get in the way. Meanwhile, Nat's attempts to assist a local community unleash a multi-billion dollar government initiative.