It is night-time, but the work is far from over as staff deal with the usual passenger panics and prepare for the arrival of VIPs Michael Jackson and the Sultan of Brunei.

The festive season resembles the nightmare before Christmas as Jean-Marie Lavillard deals with a string of emergencies. Meanwhile, passengers have just discovered that their flight may not be leaving; and an aircraft has been mislaid somewhere between Kiev and London.

Jean-Marie has to deal with a woman stripping off in the toilet, customs staff are busy with revellers returning from a weekend away, and 100 petrified people are trying to overcome their fear of flying.

Tonight, the trainee cabin crew learn what to do if a jumbo jet goes up in flames.

President Clinton makes a fleeting appearance, surrounded by a huge retinue; a family trying to fly to Nairobi for a wedding is miserably marooned, and customs officer Garth Powell thinks he has caught a drugs smuggler.

Tonight, Anita Newcourt, whose duties include looking after VIPs, smooths the Queen's first ever journey on board a scheduled flight.
See today's choices.