In the last of the current series, immigration officer Eric Day notes a passenger's resemblance to a woman previously refused entry to Britain. 

Pop band Suede make an impression on El Al check-in supervisor Sara Collins , and fire officer Kevin Tuffley orders an evacuation when a firefighting exercise goes wrong.

Heathrow's fire service tends to a plane in trouble; immigration officers Eric and Caroline find some Colombian asylum seekers during a surveillance sweep; animal health officer Stuart intercepts a pungent reptile shipment; and El Al's Peter and Sara come to the aid of some pensioners stranded without their wheelchairs.

Customer services manager Karen tackles a life-or-death situation; shopping consultant Corinne tries to advise the Chelsea football team; and immigration officers Eric and Caroline challenge a group of tourists who are unsure of where they are in the world.

While Anita Newcourt prepares for a visit by China's president, immigration officers Eric Day and Caroline Acheson take an interest in an Algerian marathon runner.

Heathrow's resident press men Steve Meller and Russell Clisby rub shoulders with Kate Winslet and David Bowie. Paramedics Paul Schofield and Gerard Robinson help out a truck driver whose vehicle has been involved in an unusual accident with a passing aeroplane.

Canadian Airlines' Kelvin Ogunjimi is put on the spot by a passenger with the wrong documentation.

Traffic police Deborah Bell and Geoff Ledner respond to a nearby car crash and immigration officer Eric Day has his suspicions raised by a young bride-to-be from South Africa.

Traffic police Deborah Bell and Geoff Ledner respond to a baggage tug that's crashed into a plane while resident press Steve Meller and Russell Clisby await the arrival of world heavyweight boxing champion Lennox Lewis.

Paramedics help a passenger who is found unconscious in a taxi. In passport control Caroline Acheson is suspicious of a young Zimbabwean with very little in her suitcase.